Unfortunately, the other levels were strictly accessible by a single elevator; stairs were not an option. Due to its compact size, a member of staff hovered nearby to control entry numbers. A queue began to form in front of the elevator, and eventually cleared about three rounds of transporting customers up and down. Although the elevator offered service to the basement level as well, there were posted instructions to use the stairs outside the physical store as opposed to navigating directly. Suffice to say, the store design and navigability were remarkably poor.
Down coats were still thoroughly stocked, despite the arguably warm temperatures (low to mid teens). Both of us were drawn to the sale rack. While a discounted waterproof jacket caught my attention, the sizing and fit was off. I ultimately took to a small, black crossbody pouch instead, sheerly for the purpose of owning a White Label product. This floor also carried non-The North Face-branded items, thus allowing acquisition of an Outdoor Research waterproof cap by my browsing partner. The cashier noted the store did not issue instant tax refunds, but that customers could use the self-serve kiosk at the airport or in the store. As for the kiosk's precise coordinates, this was not specified.
I don't recall perusal of the Special Price/Pop-Up area on level 2, which leads me to believe that the floor was either closed or featured minimal items of interest. Generally speaking, the store offered a smaller selection than anticipated, with few sales to boot.